Privacy Policy

Neo Security, Inc. (“Neo,” “we,” “us,” or “our”) provides agentic software security products and services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.neo.ai, contact us about a demo, apply for a role, attend an event, or otherwise interact with us online.

This policy does not govern customer data processed through Neo products under a customer agreement, or the practices of third parties we do not control. Those activities may be covered by separate agreements or privacy notices.

We collect information you choose to provide. For example, when you contact us about a demo, register for an event, or otherwise communicate with us, you may provide your name, work email, company, role, organization size, and the contents of your message. If you apply for a role, our recruiting provider may collect your contact details, employment history, and application materials.

When you use the site, we and our service providers may automatically collect standard technical and usage information needed to operate, secure, and understand the site.

• Device and network data, such as IP address, browser type, operating system, and device identifiers.
• Usage data, such as pages viewed, links clicked, referring URLs, and the date and time of a visit.
• Approximate location inferred from an IP address and campaign attribution data from links you follow.

We use personal information for the purposes described below and as otherwise disclosed when it is collected.

• Respond to inquiries, schedule demos, and provide requested information or services.
• Operate, maintain, secure, troubleshoot, and improve our site and offerings.
• Understand site usage and measure the effectiveness of communications and campaigns.
• Send product, company, or event communications where permitted; you may opt out of marketing emails at any time.
• Evaluate job applications and administer recruiting.
• Comply with law, enforce agreements, prevent fraud or abuse, and protect Neo, our users, and others.

We may use cookies and similar technologies to operate the site, remember preferences, protect forms, understand traffic, and measure campaigns. These may include strictly necessary, preference, analytics, and marketing technologies.

Where required by law, we request consent before using non-essential cookies. You can manage cookies through your browser settings and, when available, our cookie controls. Blocking some technologies may affect site functionality. See our Cookie Policy for more information.

Read the Cookie Policy →

We use service providers to support functions such as website hosting and security, form and customer-relationship management, email delivery, analytics, recruiting, scheduling, and event administration. These providers may process personal information on our behalf subject to contractual restrictions.

The site may load resources or connect you to services operated by third parties, including font providers, social networks, and recruiting platforms. Their handling of information is governed by their own privacy policies.

We may disclose personal information in the following circumstances:

• To service providers and professional advisers that help us operate our business.
• To event or business partners when you ask us to share information or participate in a jointly offered activity.
• To comply with law, legal process, or enforceable government requests.
• To protect the rights, property, safety, and security of Neo, our users, or the public.
• In connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets.
• With your consent or at your direction.
• In aggregated or de-identified form that cannot reasonably identify you.

We do not sell personal information or share it for cross-context behavioral advertising as those terms are defined under applicable U.S. state privacy laws.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and security records, resolve disputes, and meet legal, accounting, or reporting obligations. Retention periods vary based on the type of information and why it was collected. We delete or de-identify information when it is no longer needed, unless a longer period is required by law.

We maintain technical, administrative, and organizational safeguards designed to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. No system or transmission method is completely secure, so we cannot guarantee absolute security.

Neo and our service providers may process information in the United States and other countries whose data-protection laws may differ from those where you live. Where required, we use appropriate safeguards for international transfers, such as contractual protections approved by relevant authorities.

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information; receive a portable copy; restrict or object to certain processing; or withdraw consent. You may also have the right to appeal our response and lodge a complaint with a data-protection authority.

Residents of California and other U.S. states with applicable privacy laws may also have rights to know the categories and specific pieces of personal information we collect, request correction or deletion, and opt out of certain sales, sharing, or targeted advertising. Neo does not discriminate against anyone for exercising a privacy right.

To make a request, email info@neo.ai. We may need to verify your identity before responding. An authorized agent may submit a request where permitted by law, subject to appropriate verification.

Our site is intended for a professional audience and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Our site may link to websites, applications, and services that Neo does not operate. We are not responsible for their privacy or security practices. We encourage you to review the privacy notices of third parties before providing personal information.

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date. If a change is material, we may provide additional notice as required by law.

If you have questions about this policy, want to exercise a privacy right, or have a concern about our handling of personal information, contact Neo Security, Inc. at info@neo.ai.

info@neo.ai